2 posts tagged “typepad knowledge base”

I know this is Vox, but if any of you are also on TypePad, our new project is creating video tutorials on various things you can do with the system.  Our first one - on adding code to a Notes TypeList - is up here.  That lovely voice walking you through all the steps?  Yeah, that's me.  ;-)

This is the first time I've done anything like that, so I have a new found respect for people like actors that have to get lines right!  Thankfully, there's this thing called the edit button...

Enjoy!

What sites show up if you type "S" into your browser's address bar?

Not surprisingly, but the first thing that comes up when I type "S" is http://support.typepad.com, the TypePad Knowledge Base.  Since I answer a lot of TypePad help tickets in a day and almost all of them get at least one link to a Knowledge Base article, I am on that site a lot.  And I do mean a lot.  It's cool, though, because my co-workers and I have written all of the articles in there and our users always find it useful.

The other thing that comes up the most is search results that I've used Winzy to get.  Since you get points for each Winzy search and can win prizes (I've gotten a few Amazon.com gift certificates), I usually get to a site by going to Winzy first, even if I already know the URL for the site.